> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hostcloud.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up email forwarders and autoresponders

> Forward email to another address, or send an automatic reply while you're away.

A **forwarder** sends copies of incoming email to another address. An **autoresponder** replies automatically, for example while you're on holiday. This guide shows you how to set up both in cPanel.

## Forward email to another address

Useful when, for example, `sales@yourdomain.com` should also reach your personal phone, or a staff member has left and their email should go to someone else.

**1. Open Forwarders**

[Log in to cPanel](/cpanel/log-in-to-cpanel.md), type **Forwarders** in the **Search Tools** box and open it.

**2. Add a forwarder**

Click **Add Forwarder**.

**3. Fill in the details**

* **Address to Forward:** the part before the @, and choose your domain.
* **Destination:** choose to forward to an email address, and enter where it should go.

**4. Save**

Click **Add Forwarder**. New emails are forwarded straight away.

> [!NOTE]
>
> The address you forward from doesn't need to be a real mailbox. A forwarder on its own (for example, `info@yourdomain.com` forwarding to your mailbox) is a free way to have extra addresses.

> [!WARNING]
>
> Forwarding to Gmail, Outlook.com or Yahoo can make spam look like it's coming from your server, and those providers may then block or delay your forwarded mail. Where possible, add your HostCloud mailbox to your app instead of forwarding. See [Set up email on your phone or computer](/email/set-up-email-on-your-devices.md).

To stop forwarding, open **Forwarders** again and delete the forwarder.

## Send an automatic reply

**1. Open Autoresponders**

In cPanel, type **Autoresponders** in the **Search Tools** box and open it.

**2. Add an autoresponder**

Click **Add Autoresponder**.

**3. Write your reply**

* **Email:** the address that should reply, and your domain.
* **From** and **Subject:** your name, and a subject such as `Out of office`.
* **Body:** your message, for example when you'll be back and who to contact meanwhile.
* **Interval:** how many hours to wait before replying again to the same sender. This stops back-and-forth loops. 8 to 24 hours works well.

**4. Set when it runs**

Choose a **Start** time and a **Stop** time, so it switches itself off when you're back.

**5. Save**

Click **Create**.

> [!TIP]
>
> Don't put sensitive details, such as your home address or travel plans, in an auto-reply. It goes to anyone who emails you, including spammers.

You can also set forwarding and auto-replies from inside [Webmail](/email/use-webmail.md).

Still stuck? [Open a ticket](/support/open-a-ticket.md) with the email address you're setting up.


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