# HostCloud Knowledge Base

- [Welcome to HostCloud Help](https://kb.hostcloud.in/index.md): Guides for hosting, domains, VPS, billing and support at HostCloud.
- [Log in to the HostCloud Client Area](https://kb.hostcloud.in/getting-started/client-area.md): Access your services, invoices and support tickets from one place.
- [Place an order](https://kb.hostcloud.in/getting-started/place-an-order.md): Buy hosting, a VPS or a domain from HostCloud.
- [Payment methods](https://kb.hostcloud.in/billing/payment-methods.md): Ways to pay HostCloud invoices and how to manage saved payment methods.
- [Pay an invoice](https://kb.hostcloud.in/billing/pay-an-invoice.md): Find and pay unpaid invoices in the Client Area.
- [Billing cycles](https://kb.hostcloud.in/billing/billing-cycles.md): How HostCloud billing cycles work and how to change yours.
- [Currency, GST and tax invoices](https://kb.hostcloud.in/billing/currency-and-gst.md): Paying in INR or USD and getting a GST-compliant invoice.
- [Renewals and renewal invoices](https://kb.hostcloud.in/billing/renewals.md): When renewal invoices are created and how to renew services and domains.
- [Overdue invoices and suspension](https://kb.hostcloud.in/billing/overdue-and-suspension.md): What happens if a renewal invoice isn't paid on time.
- [Upgrade or downgrade a plan](https://kb.hostcloud.in/billing/upgrade-downgrade.md): Move to a bigger or smaller plan without losing your data.
- [Cancel a service](https://kb.hostcloud.in/billing/cancel-a-service.md): Submit a cancellation request for hosting, VPS or other services.
- [Refund policy](https://kb.hostcloud.in/billing/refund-policy.md): When HostCloud services are eligible for a refund.
- [Register a domain](https://kb.hostcloud.in/domains/register-a-domain.md): Search for a domain name and register it with HostCloud.
- [Transfer a domain to HostCloud](https://kb.hostcloud.in/domains/transfer-a-domain-to-hostcloud.md): Move a domain you registered elsewhere so you can manage it with HostCloud.
- [Change your nameservers](https://kb.hostcloud.in/domains/change-nameservers.md): Point your domain to HostCloud hosting or to another DNS provider.
- [Turn on auto-renew and registrar lock](https://kb.hostcloud.in/domains/auto-renew-and-registrar-lock.md): Keep your domain from expiring and stop it being transferred without your permission.
- [Find where to edit your DNS](https://kb.hostcloud.in/dns/where-to-edit-dns.md): Work out whether to change DNS records in cPanel or at another DNS provider.
- [Point your domain to HostCloud hosting](https://kb.hostcloud.in/dns/point-domain-to-hostcloud.md): Connect your domain to your HostCloud hosting account so your website and email work.
- [Add or edit DNS records](https://kb.hostcloud.in/dns/add-dns-records.md): Add A, CNAME, MX and TXT records for your domain in cPanel Zone Editor.
- [How long DNS changes take to work](https://kb.hostcloud.in/dns/dns-propagation.md): Why DNS and nameserver changes aren't instant, and what to do while you wait.
- [Update your account details](https://kb.hostcloud.in/account/update-account-details.md): Change your name, email, address, phone or password.
- [Give team members access](https://kb.hostcloud.in/account/users-and-contacts.md): Invite users to your account and add billing or technical contacts.
- [Turn on two-factor authentication](https://kb.hostcloud.in/account/two-factor-authentication.md): Protect your HostCloud account with a one-time code at login.
- [Open a support ticket](https://kb.hostcloud.in/support/open-a-ticket.md): Get help from the HostCloud team and get a faster answer.
- [Support hours and what we cover](https://kb.hostcloud.in/support/support-scope-and-hours.md): When HostCloud support is available and what's included with your service.


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