This guide shows you how to add your HostCloud email address to the apps you already use, so you can read and send email on your phone and computer.
Before you start
Have these ready. Replace yourdomain.com with your own domain.
For all settings, including POP3, see Email settings: IMAP, POP3 and SMTP.
Using iPhone, iPad, Mac Mail, Thunderbird, Windows Mail or an older Outlook? cPanel can set it up for you. In cPanel, open Email Accounts, click Connect Devices next to the account, and download the setup file for your app under Mail Client Automatic Configuration Scripts.
Email apps change their menus from time to time, so the names below may differ slightly on your device. If your app tries to set things up automatically and fails, look for a manual or advanced setup option and enter the settings above.
Outlook
Gmail app
iPhone / iPad
Android (other apps)
Add an account
Open Outlook and go to the option to add an account (on Windows, usually File → Add Account or Settings → Accounts).
Enter your email address
Type your full email address. If Outlook offers advanced or manual setup, choose it.
Choose IMAP
When asked for the account type, choose IMAP.
Enter the server settings
Enter mail.yourdomain.com as both the incoming and outgoing server. Use port 993 (SSL/TLS) for incoming and 465 (SSL/TLS) for outgoing. Enter your password when asked.
Finish
Save. Outlook connects and starts downloading your email.
These steps work in the Gmail app on both Android and iPhone.Add an account
Tap your profile picture (top-right), then Add another account.
Choose Other
Choose Other, then enter your full email address.
Choose IMAP
If asked for the account type, choose Personal (IMAP).
Enter your password and server settings
Enter your password. For the incoming server, use mail.yourdomain.com, port 993, SSL/TLS. For the outgoing server, use mail.yourdomain.com, port 465, SSL/TLS, and turn on sign-in or authentication.
Finish
Choose your sync options and give the account a name. Your email appears in the Gmail app.
Quickest way: on your iPhone or iPad, log in to cPanel, open Email Accounts, tap Connect Devices next to the account, and tap IMAP over SSL/TLS next to iOS. Then follow the prompts to install the profile in Settings.Or set it up by hand:Open Mail settings
Open the Settings app and go to Mail (on newer iOS versions, Apps → Mail), then Mail Accounts or Accounts.
Add an account
Tap Add Account → Other → Add Mail Account.
Enter your details
Enter your name, full email address, password and a description, then tap Next.
Choose IMAP and enter the servers
Choose IMAP. Under both Incoming Mail Server and Outgoing Mail Server, enter mail.yourdomain.com as the host name, your full email address as the username, and your password. Tap Next.
Save
Make sure Mail is turned on and tap Save.
If email won’t send, go back to the account, open the outgoing server settings, and check that SSL is on and the port is 465. Many Android phones have their own email app, such as Samsung Email. The steps are similar in most apps.Add an account
Open the email app and choose to add a new account.
Choose manual setup
Enter your full email address and password, then choose Manual setup (or similar). Choose IMAP as the account type.
Enter the server settings
Incoming: mail.yourdomain.com, port 993, security SSL/TLS. Outgoing: mail.yourdomain.com, port 465, security SSL/TLS, with sign-in required.
Finish
Save the account. Your email will start to sync.
Want to check your email without setting up an app? Use Webmail in any browser at https://webmail.yourdomain.com.
Still stuck? Open a ticket with your email address, the app and device you’re using, and the exact error message.