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This guide shows you how to add your HostCloud email address to the apps you already use, so you can read and send email on your phone and computer.

Before you start

Have these ready. Replace yourdomain.com with your own domain. For all settings, including POP3, see Email settings: IMAP, POP3 and SMTP.
Using iPhone, iPad, Mac Mail, Thunderbird, Windows Mail or an older Outlook? cPanel can set it up for you. In cPanel, open Email Accounts, click Connect Devices next to the account, and download the setup file for your app under Mail Client Automatic Configuration Scripts.
Email apps change their menus from time to time, so the names below may differ slightly on your device. If your app tries to set things up automatically and fails, look for a manual or advanced setup option and enter the settings above.
1

Add an account

Open Outlook and go to the option to add an account (on Windows, usually File → Add Account or Settings → Accounts).
2

Enter your email address

Type your full email address. If Outlook offers advanced or manual setup, choose it.
3

Choose IMAP

When asked for the account type, choose IMAP.
4

Enter the server settings

Enter mail.yourdomain.com as both the incoming and outgoing server. Use port 993 (SSL/TLS) for incoming and 465 (SSL/TLS) for outgoing. Enter your password when asked.
5

Finish

Save. Outlook connects and starts downloading your email.
Want to check your email without setting up an app? Use Webmail in any browser at https://webmail.yourdomain.com.
Still stuck? Open a ticket with your email address, the app and device you’re using, and the exact error message.